1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the CompanyCraft AI PTY LTD website, www.hellobrainly.com, and all related services (“Services”) provided by Brainly (“we,” “us,” “our”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services. By using our Services, you confirm that you meet this requirement.

3. Services Provided

CompanyCraft AI PTY LTD offers cloud-based AI voice and automation solutions designed for businesses. Features may include call handling, appointment scheduling, message delivery, and integrations with third-party platforms.

We may modify, suspend, or discontinue parts of the Services at any time without notice.

4. User Accounts

4.1 Registration

To access certain features, you may need to create an account. You must provide accurate, complete, and current information.

4.2 Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

5. Subscriptions and Payments

5.1 Fees

Some Services are offered on a subscription basis. Pricing and payment terms are outlined at the point of purchase.

5.2 Billing

By subscribing, you authorize us (or our payment processor) to charge your chosen payment method on a recurring basis unless you cancel.

5.3 Cancellations

You may cancel at any time via your account settings or by contacting support. Cancellation will take effect at the end of your current billing cycle.

5.4 Refunds

Payments are non-refundable unless required by law or explicitly stated in writing.

6. Acceptable Use

You agree not to:

• Use the Services for unlawful, fraudulent, or harmful activities.
• Interfere with the security or functionality of the Services.
• Reverse engineer, copy, or resell our Services without authorization.
• Misuse integrations or attempt unauthorized access to third-party accounts.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

7.1 Ownership

All intellectual property rights in the Services, including software, designs, and branding, are owned by CompanyCraft AI PTY LTD or our licensors.

7.2 License

We grant you a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

8. Third-Party Services

Our Services may integrate with third-party platforms (e.g., Google Calendar, Outlook, Meta, Twilio). We are not responsible for the availability, accuracy, or performance of these services. Your use of third-party services is subject to their respective terms and policies.

9. Disclaimers

• Our Services are provided on an “as is” and “as available” basis.
• We do not guarantee uninterrupted, error-free, or secure operation.
• We disclaim all warranties, express or implied, including fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law:

• CompanyCraft AI PTY LTD is not liable for indirect, incidental, or consequential damages.
• Our total liability for any claim arising from your use of the Services will not exceed the amount paid by you in the past 12 months.

11. Indemnification

You agree to indemnify and hold CompanyCraft AI PTY LTD harmless from any claims, damages, or expenses (including legal fees) arising from your misuse of the Services or breach of these Terms.

12. Data Protection

Our handling of personal data is governed by our Privacy Policy, which forms part of these Terms.

13. Termination

We may suspend or terminate your account at any time if you breach these Terms or misuse the Services. You may stop using the Services at any time.

14. Governing Law

These Terms are governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia for any disputes.

15. Changes to Terms

We may update these Terms from time to time. Updates will be effective when posted on our Website with an updated effective date. Continued use of the Services after changes means you accept the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us:

CompanyCraft AI PTY LTD
📧 contact@hellobrainly.com
📍 200 George Street, Brisbane 4500, QLD, Australia