Yes. We charge a one-time onboarding fee of $299$299$199. This covers consultation, configuration, testing, and launch of your AI agent — so you start with a fully built and ready-to-use system from day one.
We build it for you. Pay only when it goes live.
From solo operators to busy teams, Brainly AI scales with you. No contracts. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.46c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.37c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.30c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.52c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.42c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.34c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.30c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.24c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.20c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $1.36 /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $1.54 /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $0.89c /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.46c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.37c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.30c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.52c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.42c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.34c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Starter
Perfect for solo operators or new businesses taking their first calls.
Allowances
- 50 Min /month
- $0.30c /min over limit
- 1 Admin User
- Unlimited Contacts
No contract. Cancel anytime.
Growth
Great for small teams needing help managing growing call volume.
Allowances
- 200 Min /month
- $0.24c /min over limit
- 5 Admin Users
- Unlimited Contacts
Everything in Starter, plus:
- Call Transfers
- Multi-Language AI
- Calendar Integration
- Appointment Booking
No contract. Cancel anytime.
Pro
Built for busy teams ready to automate and scale conversations fast.
Allowances
- 500 Min /month
- $0.20c /min over limit
- 10 Admin Users
- Unlimited Contacts
Everything in Growth, plus:
- AI Chatbot Widget
- Facebook Messenger Integration
- Workflows
- API & Webhook Support
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $1.36 /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $1.54 /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Pay As You Go
Perfect for occasional callers or growing teams. Professional-grade call handling, only when you need it.
Allowances
- Pay as you go $0.89c /min
- 1 Admin User
- Unlimited Contacts
Plus everything in Starter
No contract. Cancel anytime.
Core Features
Powerful features included in every plan.
Compare Plans
Features |
---|
Features |
---|
Allowances | |||||
---|---|---|---|---|---|
Included call minutes | — | 50 min /mo | 200 min /mo | 500 min /mo | Unlimited |
Per-minute rate over allowance | $1.36$1.54$0.89c /min | $0.46c$0.52c$0.30c /min | $0.37c$0.42c$0.24c /min | $0.30c$0.34c$0.20c /min | No per-minute fees |
Admin users | 1 | 1 | 5 | 10 | Unlimited |
Contacts | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Core features | |||||
Multiple voices | ✓ | ✓ | ✓ | ✓ | ✓ |
Call transcripts | ✓ | ✓ | ✓ | ✓ | ✓ |
Call dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
Contact management | ✓ | ✓ | ✓ | ✓ | ✓ |
Unlimited inbound calls | ✓ | ✓ | ✓ | ✓ | ✓ |
AI call summary | ✓ | ✓ | ✓ | ✓ | ✓ |
Spam & telemarketing filtering | ✓ | ✓ | ✓ | ✓ | ✓ |
Knowledge base & FAQs | ✓ | ✓ | ✓ | ✓ | ✓ |
Support | 24/7 Email | 24/7 Email | Calls & Chat | Priority Support | Priority Support |
Growth extras | |||||
Call transfers | — | — | ✓ | ✓ | ✓ |
Multi-language AI | — | — | ✓ | ✓ | ✓ |
Email & SMS notifications | — | — | ✓ | ✓ | ✓ |
Calendar integration | — | — | ✓ | ✓ | ✓ |
Appointment booking | — | — | ✓ | ✓ | ✓ |
Post-call email notification | — | — | ✓ | ✓ | ✓ |
AI background ambient sound | — | — | ✓ | ✓ | ✓ |
Pro extras | |||||
AI chatbot widget | — | — | — | ✓ | ✓ |
Facebook Messenger integration | — | — | — | ✓ | ✓ |
AI agent optimisation | — | — | — | ✓ | ✓ |
Lead capture | — | — | — | ✓ | ✓ |
Automated email follow-up | — | — | — | ✓ | ✓ |
Workflows | — | — | — | ✓ | ✓ |
API & webhook support | — | — | — | ✓ | ✓ |
Priority support | — | — | — | ✓ | ✓ |
Compare Plans
Allowances
- Included call minutes: —
- Per-minute rate: $1.36/min
- Admin users: 1
- Contacts: Unlimited
Core Features
- Multiple voices
- Call transcripts
- Call dashboard
- Contact management
- Unlimited inbound calls
- AI call summary
- Spam & telemarketing filtering
- Knowledge base & FAQs
- Support: 24/7 Email
Growth Extras
- Call transfers
- Multi-language AI
- Email & SMS notifications
- Calendar integration
- Appointment booking
- Post-call email notification
- AI background ambient sound
Pro Extras
- AI chatbot widget
- Facebook Messenger integration
- AI agent optimisation
- Lead capture
- Automated email follow-up
- Workflows
- API & webhook support
- Priority support
Allowances
- Included call minutes: 50 min /mo
- Per-minute rate: $0.46/min
- Admin users: 1
- Contacts: Unlimited
Core Features
- Multiple voices
- Call transcripts
- Call dashboard
- Contact management
- Unlimited inbound calls
- AI call summary
- Spam & telemarketing filtering
- Knowledge base & FAQs
- Support: 24/7 Email
Growth Extras
- Call transfers
- Multi-language AI
- Email & SMS notifications
- Calendar integration
- Appointment booking
- Post-call email notification
- AI background ambient sound
Pro Extras
- AI chatbot widget
- Facebook Messenger integration
- AI agent optimisation
- Lead capture
- Automated email follow-up
- Workflows
- API & webhook support
- Priority support
Allowances
- Included call minutes: 200 min /mo
- Per-minute rate: $0.37/min
- Admin users: 5
- Contacts: Unlimited
Core Features
- Multiple voices
- Call transcripts
- Call dashboard
- Contact management
- Unlimited inbound calls
- AI call summary
- Spam & telemarketing filtering
- Knowledge base & FAQs
- Support: Calls & Chat
Growth Extras
- Call transfers
- Multi-language AI
- Email & SMS notifications
- Calendar integration
- Appointment booking
- Post-call email notification
- AI background ambient sound
Pro Extras
- AI chatbot widget
- Facebook Messenger integration
- AI agent optimisation
- Lead capture
- Automated email follow-up
- Workflows
- API & webhook support
- Priority support
Allowances
- Included call minutes: 500 min /mo
- Per-minute rate: $0.30/min
- Admin users: 10
- Contacts: Unlimited
Core Features
- Multiple voices
- Call transcripts
- Call dashboard
- Contact management
- Unlimited inbound calls
- AI call summary
- Spam & telemarketing filtering
- Knowledge base & FAQs
- Support: Priority Support
Growth Extras
- Call transfers
- Multi-language AI
- Email & SMS notifications
- Calendar integration
- Appointment booking
- Post-call email notification
- AI background ambient sound
Pro Extras
- AI chatbot widget
- Facebook Messenger integration
- AI agent optimisation
- Lead capture
- Automated email follow-up
- Workflows
- API & webhook support
- Priority support
Allowances
- Included call minutes: Unlimited
- Per-minute rate: No per-minute fees
- Admin users: Unlimited
- Contacts: Unlimited
Core Features
- Multiple voices
- Call transcripts
- Call dashboard
- Contact management
- Unlimited inbound calls
- AI call summary
- Spam & telemarketing filtering
- Knowledge base & FAQs
- Support: Priority Support
Growth Extras
- Call transfers
- Multi-language AI
- Email & SMS notifications
- Calendar integration
- Appointment booking
- Post-call email notification
- AI background ambient sound
Pro Extras
- AI chatbot widget
- Facebook Messenger integration
- AI agent optimisation
- Lead capture
- Automated email follow-up
- Workflows
- API & webhook support
- Priority support
Not sure which plan is right for you? Book a demo and we’ll help you choose.
Getting started is simple
Setting up your AI receptionist
Before we launch your AI receptionist, here are a few key things you should know about setup, phone numbers, and getting started.
01
Phone Number Requirements
To activate your AI agent, we need to register a dedicated phone number for your business. This requires a business registration and proof of address, as per telecom provider regulations.
02
Phone Number Costs
Phone numbers come with a small monthly fee. In some regions, there may be technical limitations (like SMS restrictions). We’ll guide you through the best setup based on your location.
03
What the Onboarding Fee Covers
This one-off fee covers everything — from your business consultation to building, testing, and launching your AI voice agent. We handle the setup so you don’t have to.
04
Call Minutes & Call Forwarding Setup
Starter, Growth and Pro plans include a monthly call allowance. Once live, you’ll simply forward your calls using a quick code on your phone. You stay in control and can update it anytime.
Frequently asked questions
Pricing & Billing
What happens if I go over my minutes?
If you exceed the minutes included in your plan, extra calls are billed per-minute at the rate set for your plan. You’ll always know your rate upfront, and you can track usage in real time through your call dashboard. This way, there are no hidden surprises.
Is there a contract?
No contracts, no lock-in. All plans are month-to-month, so you’re free to cancel or switch whenever you like. If you choose an annual plan, the full year is billed upfront at a discounted rate (2 months free). Annual subscriptions run for 12 months and are non-refundable. You can still upgrade to a higher plan at any time — the remaining value of your current subscription will be applied toward your new plan.
Can I upgrade or downgrade later?
Absolutely. You can change plans at any time as your business needs evolve. Upgrading gives you immediate access to more minutes and features. If you downgrade, the new plan will apply from your next billing cycle.
Do annual plans save me money?
Yes. Paying annually gives you 12 months of service for the price of 10, saving you 2 months’ worth of subscription fees. Annual plans are billed upfront, which means you lock in your savings for the year.
Setup & Phone Numbers
Can I use my own number?
Yes. You can either forward your existing business number to your AI agent, or we can help you port the number directly. Either way, your callers continue using the same number they already know.
Are phone numbers included in the plan?
Each AI agent requires a dedicated business number. A small monthly fee applies (set by telecom providers), and we’ll recommend the most cost-effective option for your region during setup.
Can I upgrade or downgrade later?
Absolutely. You can change plans at any time as your business needs evolve. Upgrading gives you immediate access to more minutes and features. If you downgrade, the new plan will apply from your next billing cycle.
Do I need new hardware?
No hardware is required. You simply forward your existing business number to your AI receptionist’s dedicated number. The setup takes only a couple of minutes and can be turned on or off whenever you like.
Plans & Features
Can I upgrade or downgrade later?
Absolutely. You can change plans at any time as your business needs evolve. Upgrading gives you immediate access to more minutes and features. If you downgrade, the new plan will apply from your next billing cycle.
How much does it cost if I need extra users?
Each plan includes a set number of admin users. If you need more, you can upgrade to a higher plan tier. Pro Unlimited offers unlimited admin users and contacts for growing teams.
What if I’m not sure which plan to choose?
That’s completely normal. Many customers start small and upgrade as their call volume grows. You can also book a demo with our team — we’ll walk you through the options and help recommend the right plan for your business.