24/7 AI Concierge for Airbnb guests. Zero extra staff.

Deliver instant, professional guest assistance across all your listings.

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Book a Demo
Rated by property managers operating 20–300+ properties

Built for multi-property Airbnb Managers

From new property enquiries to late-night guest calls, your AI Receptionist and AI Concierge work together to automate both the office and the properties — without increasing headcount.

AI Concierge

24/7 Guest support for every property

Each property you manage becomes equipped with its own intelligent guest support system. Guests simply call a dedicated number or scan a QR code inside the property to reach instant assistance.

  • Check-in and access instructions
  • WiFi and property details
  • Appliance troubleshooting
  • Parking and transport guidance
  • House rules clarification
  • Local dining recommendations
Demo call — Details are not recorded
Connected

AI Receptionist

Your 24/7 Office Line

While your AI Concierge supports guests at the property level, your AI Receptionist handles the business side of your operation.

  • Property listing enquiries
  • Guest support overflow
  • General office calls
  • Appointment booking
  • New landlord lead capture
  • Call transfers when required
Demo call — Details are not recorded
Connected

Complete call automation for office and properties.

Answer every guest call. Capture every landlord enquiry. Operate 24/7 without increasing payroll.

AI Concierge

Property-level guest support for check-in instructions, WiFi access, troubleshooting, and local recommendations — handled instantly and consistently.

AI Receptionist

Your automated office line managing listing enquiries, appointment bookings, general calls, and guest overflow — no voicemail gaps.

Always On

Every guest call answered. Every landlord enquiry captured. 24/7 availability without relying on staff shifts.

Built for Short-Term Rentals

Structured property knowledge, multi-language capability, and emergency escalation configured specifically for Airbnb property managers.

Logged & Organised

Every call is summarised, stored, and accessible in a central dashboard, giving your team full visibility without handling every enquiry.

Designed to Scale

From 10 properties to 200+. Add listings without increasing payroll or operational complexity.

Listen to real-world scenarios across your properties and office

Demo call — Details are not recorded
Connected
Demo call — Details are not recorded
Connected
Demo call — Details are not recorded
Connected

14-Day free trial. No long-term commitment.

2 Months FREE
2 Months FREE with Annual

Premium Hospitality

AU$949/mo

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $399

Allowances
  • AI Receptionist for your office
  • AI Concierge (first 10 properties included)
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $949 /mo and includes your first 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total monthly $949

Premium Hospitality

NZ$999/mo

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $399

Allowances
  • AI Receptionist for your office
  • AI Concierge (first 10 properties included)
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $999 /mo and includes your first 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total monthly $999

Premium Hospitality

US$679/mo

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $299

Allowances
  • AI Receptionist for your office
  • AI Concierge (first 10 properties included)
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $679 /mo and includes your first 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total monthly $679
2 Months FREE with Annual

Premium Hospitality

AU$791/mo billed annually

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $399

Allowances
  • AI Receptionist for your office
  • AI Concierge for up to 10 properties
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $791 /mo billed annually and includes up to 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total /mo billed annually $791

Premium Hospitality

NZ$832/mo billed annually

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $399

Allowances
  • AI Receptionist for your office
  • AI Concierge for up to 10 properties
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $999 /mo billed annually and includes up to 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total /mo billed annually $999

Premium Hospitality

US$565/mo billed annually

Built exclusively for multi-property Airbnb managers and short-term rental agencies.

One-off setup fee — $299

Allowances
  • AI Receptionist for your office
  • AI Concierge for up to 10 properties
  • Unlimited inbound calls
  • Unlimited contacts
  • Unlimited admin users
Book Demo

14-day free trial • No contracts • Cancel anytime

Estimate your monthly cost

Base plan is $679 /mo billed annually and includes up to 10 properties. Your per-property rate is based on your total portfolio size.

11–100 properties $1.50 per property /mo
101–300 properties $1.25 per property /mo
301+ properties $1.00 per property /mo

Includes up to 10 properties.

Additional properties 0
Rate per additional property $0.00
Additional cost $0.00
Total /mo billed annually $679

Core Features

Enterprise-grade capabilities. Built in.

Call Transfers

Seamlessly transfer calls to your team when human intervention is required, ensuring urgent matters are handled without delay.

Multi-Language AI

Automatically detect and respond in multiple languages so international guests receive clear, accurate support.

Emergency Escalation Configuration

Configure escalation rules so critical issues are routed instantly to the right person when needed.

Lead Capture for New Property Listings

Automatically qualify and capture new landlord enquiries, ensuring no listing opportunity is missed.

Email & SMS Notifications

Receive instant summaries and alerts via email or SMS after every important call.

Appointment Booking

Allow callers to schedule appointments directly through the AI, synced with your calendar in real time.

See how AI can handle your guest calls and property enquiries.

We’ll show you exactly how the AI Receptionist and AI Concierge work across your properties — and how it can save hours of admin every week.

Book a Free Demo

Frequently asked questions

What is the difference between AI Concierge and AI Receptionist?

The AI Concierge supports guests at the property level. It handles check-in instructions, WiFi questions, troubleshooting, and local recommendations. The AI Receptionist supports your office, capturing landlord enquiries, booking appointments, and managing general calls.

Together, they automate both sides of your operation.

How does the system know which property the guest is calling about?

Each property is configured within your knowledge base. Guests either call a dedicated property number or scan a QR code inside the listing. The system identifies the property and provides context-specific responses.

Can I use my existing business number?

Yes. You can forward calls to your new AI phone number.

What happens if a guest has an emergency?

Emergency scenarios are pre-configured during onboarding. The AI can escalate to a human team member, transfer calls, or trigger SMS notifications depending on your protocol.

Does it support international guests?

Yes. The AI Concierge and AI Receptionist are built to support international travellers across multiple languages.

During setup, we configure the system to recognise and respond in the most common languages relevant to your guest demographic. When a guest calls, the AI can automatically detect the language being spoken and continue the conversation naturally in that language.

How long does implementation take?

We handle setup, configuration, property knowledge base structuring, and testing. Most operators are live within a week depending on portfolio size.

How do I try it?

Easy — click here to get a live demo to experience Brainly AI on the go.